Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper April 21, 2020 PPP Lenders Face Myriad Risks Responding to Reeling Businesses Issued on April 21, 2020 On March 27, 2020, President Trump signed the Coronavirus Aid, Relief, and Economic Security Act, also known as the CARES Act, into law. Among the law’s more significant provisions was the establishment of the Paycheck Protection Programme (PPP), a forgivable lending scheme administered by the Small Business Administration (SBA) and the U.S. Treasury, with loans being… Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Blogs July 21, 2022 A Hot Jobs Market Requires Organisations to Strengthen Talent Acquisition Strategies Fierce competition among organisations for too few workers has created a job seeker’s market. Unemployment has remained at a historically low rate of 3.6% since the end of April, and employers were seeking to fill 11.5 million job openings as of the end of April after hiring 6.7 million during the month. But for a temporary increase in unemployment due to the pandemic lockdowns, this is largely… Whitepaper March 16, 2022 Top Risks for 2021 and 2030 - Financial Services Industry Perspectives Pandemic-related policies and regulation, interest rate environment are top concerns in financial services industry The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies. Rapid… Newsletter February 12, 2021 Implementing Operational Resilience Across the Organisation: An Essential Checklist Like any enterprisewide organisational change, implementing an operational resilience programme across an organisation requires a careful and collaborative effort to be successful. Whether implementation has been in the works for several years or is just beginning, turning the resilience programme from concept to reality is hard work. Except for the most dynamic and change-oriented organisations… Whitepaper April 29, 2022 A crisis upon a crisis: Human trafficking of Ukrainian refugees The Ukrainian refugee crisis More than 5 million refugees – greater than 10% of the country’s population – have fled from Ukraine in the two months since the Russian invasion, about 90% are women and children. The number of refugees already rank the Ukrainian refugee crisis among the top five refugee crises in recent times, and there is no indication that the migration is ending. The refugees… Newsletter September 28, 2022 Identifying and managing the critical risks of third-party providers “Outsourcing and other third-party relationships can bring multiple benefits to FIs, including: enhanced operational resilience; faster and more tailored financial products and services; cost reduction; greater innovation; and improved internal processes. However, outsourcing and third-party relationships can give rise to new or different risks to FIs and potentially to financial stability that… Blogs November 21, 2022 Building a Resilient Legal Department by Rich Cohen, Managing Director and Fractional In-house Counsel Today’s societal, investor and regulator expectations and the exponential advancement of data and technology are creating significant pressures, demands and opportunities for General Counsel (GC) and their legal departments. Increasingly, they are being called upon to do more, expanding their focus to areas that include… Survey December 15, 2022 Executive Perspectives on Top Risks 2023 & 2032 PE-owned companies weigh in on their top risks for 2023 and the next decade, from labor and global supply chain issues to resilience and culture When it comes to the risk landscape for 2023 and the next 10 years, people, talent and culture top the list of concerns for organisations worldwide – specifically, succession challenges and the ability to attract and retain top talent, as well as being… Whitepaper December 21, 2022 Software Company CFOs Discuss Risks, Budgeting and Talent Issues Chief financial officers (CFOs) of high-growth software organisations met virtually to discuss topics of mutual interest, including top risks, leading industry practices and trends. The agenda for this small-group meeting, conducted under Chatham House Rule, was created through a series of pre-interviews. Protiviti managing directors Scot Glover and Noah Kessler, hosted the exchange. Comments… Load More
