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  • Infographic

    January 18, 2022
    Finance leaders in the retail and consumer packaged goods (CPG) industries plan to continue to address major priorities created by the e-commerce boom, market disruptions and the growing expectations around social accountability. According to the results of Protiviti’s latest Global Finance Trends Survey, the finance leaders identified these among their top priorities: security and privacy of data…
  • Video

    February 24, 2022
    Alleged criminals have identified the potential for laundering funds through e-commerce. After all, why would a money launderer hassle with the physical transport of ill-gotten gains or risk dealing with financial institutions with savvy detection capabilities when laundering money can be done with a few clicks of a computer in an environment that may not always be vigilant in detecting fraud?…
  • Whitepaper

    September 9, 2021
    The global e-commerce market is projected to approach $5 trillion in sales in 2021[1] — pretty impressive for an industry that only came into existence in 1991 when the internet was opened for commercial use. With brick-and-mortar stores shuttered because of COVID-19 and online buying the only option many consumers had, retail e-commerce sales in 2020 grew by double-digits in every region of the…
  • Survey

    April 1, 2021
    In the annual top risks survey conducted by Protiviti and NC State University’s ERM Initiative, retail executives identified pandemic-related government policies as their top risk issue for 2021 and beyond. Retailers also listed a deterioration in market and economic conditions, and talent retention and acquisition challenges among their top risks. Overall, the survey results reveal significant…
  • Infographic

    July 4, 2022
    The effects of the pandemic have resulted in a major shift in consumer preferences and behaviors that have upended businesses and services, unlike anything in the past. Today, consumer goods and retail companies are continuing to feel the weight of these challenges. According to Protiviti's global 2022 Top Risks Survey, data, supply chain and customer experience are top of mind for consumer…
  • Infographic

    July 15, 2022
    The global travel and tourism market has been on a bumpy recovery after losing roughly 62 million jobs in 2020, as companies adjust to disruptive government policies, changing consumer behavior and an ever-shifting demand for core products and services. In a survey conducted during a recent webinar, participants from the hospitality and airline industry shared their perspectives on their…
  • Newsletter

    April 8, 2024
    Just as a golfer surveys the terrain before taking their first swing, successful businesses navigate their industry with careful planning and foresight. This month, we're teeing up crucial strategies: strategic sourcing and design thinking. Join us as we embark on a journey to optimize your business performance and drive innovation in the consumer products and retail sector.
  • Whitepaper

    September 16, 2020
    Shrink has long represented a significant challenge for retailers. Unfortunately, during a time of tightening margins and declining sales, the issue shows no signs of withering away. According to the 2020 National Retail Security Survey of the National Retail Federation (NRF), shrink is at an all-time high. In 2019, it accounted for an average rate of 1.62% of inventory, calculated at retail,…
  • Client Story

    February 16, 2023
    Successware is an end-to-end business management solution for the home service industry that supports both independent and franchise owners of the three trades brands franchised by affiliates of its parent company, Authority Brands, Inc. Successware Classic is a legacy software system built with Citrix, VDI, and SQL server hosted in a data center. This solution has been in place since the 1990s,…
  • Infographic

    February 28, 2023
    Across many retail and consumer goods categories, companies are contending with talent shortages that have increased labor costs, product availability challenges, difficulty sustaining customer loyalty and retention, and pressure to implement sustainability practices. According to results from the latest Protiviti-NC State global top risk survey, these are among the key issues being discussed in…
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