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  • Whitepaper

    October 6, 2021
    Cloud is on the rise in financial services and regulators are taking note. The widespread use of cloud service providers (CSPs) in the financial services industry continues to grow. According to a recent study by the Cloud Security Alliance (CSA), 91% of financial services organisations are actively using cloud services today or plan to employ them within six to nine months. That is double the…
  • Whitepaper

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Whitepaper

    January 23, 2024
    By Carol BeaumierOn December 22, 2023, when many of us had already started our holiday breaks, President Biden issued Executive Order (EO) 14114, which among other things creates new secondary sanctions risk for foreign financial institutions. For anyone who missed this development or anyone who is simply trying to understand the significance of this EO, here are 10 things we think you should…
  • Flash Report

    June 8, 2023
    On Tuesday, June 6, 2023, the Office of the Comptroller of the Currency (OCC), the Board of Governors of the Federal Reserve System, and the Federal Deposit Insurance Corporation (collectively, the agencies) issued the “Interagency Guidance on Third-Party Relationships: Risk Management.”[1] This marks the long-awaited finalisation of the proposed guidance that was initially issued on July 19,…
  • Whitepaper

    December 12, 2022
    Ask an executive from most any company anywhere across the globe what her biggest concern is for 2023 and she is likely to say “uncertainty” — notably, uncertainty about how geopolitical tensions, national elections and their aftermath, and economic conditions will affect the business as well as uncertainty about the company’s ability to adapt to the post- COVID work environment.
  • Podcast

    August 29, 2023
    In June, nearly two years after issuing their proposal for third-party risk management (TPRM), the U.S. banking regulators – the Office of the Comptroller of the Currency, the Board of Governors of the Federal Reserve System and the Federal Deposit Insurance Corporation – finalised their guidance.In this podcast, Brian Kostek from Protiviti interviews Kathryn Hardman from Veritex Bank and Helen…
  • Podcast Transcript

    August 29, 2023
    In June, nearly two years after issuing their proposal for third-party risk management (TPRM), the U.S. banking regulators – the Office of the Comptroller of the Currency, the Board of Governors of the Federal Reserve System and the Federal Deposit Insurance Corporation – finalised their guidance.In this podcast, Brian Kostek from Protiviti interviews Kathryn Hardman from Veritex Bank and Helen…
  • Whitepaper

    August 11, 2023
    The International Organisation for Standardisation’s (ISO) new global messaging standard, ISO 20022, is set to be adopted by payment processing organisations globally by 2025.
  • Podcast Transcript

    September 27, 2023
    In brief"Some of the key things that I see will be around digitalisation, open banking, artificial intelligence and robotics, workforce transformation, cyber security, and as mentioned, sustainable banking as well as regulatory technology.""We're also already seeing an increase in regulatory complexity, and banks will need to invest significantly more, in my opinion, around regtech solutions.…
  • Infographic

    May 2, 2023
    Talent sourcing and technology skilling headline concerns among insurance industry executives and boards in the face of rising labor costs and an increasingly competitive landscape. Strategic priorities include upskilling and reskilling employees as the need to acquire talent that can support digital transformation becomes more critical.
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