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  • Whitepaper

    July 27, 2022
    Robotic process automation (RPA) was first used to execute predetermined, rules-based tasks twenty or so years ago. Since then, RPA has functioned as a virtual workforce for businesses, which benefit from its power to collect data, execute processes rapidly and unerringly, and facilitate higher levels of quality — while enhancing customer satisfaction. We’ve previously addressed at length the …
  • Whitepaper

    September 20, 2020
    In early August 2020, the Basel Committee on Banking Supervision (BCBS) released a consultative document, titled “Principles for Operational Resilience,” that proposed a pragmatic yet flexible approach to operational resilience, one intended to be principles-based. Publication of the consultative document was expected and timely, coming amid a growing regulatory focus on operational risks and the…
  • Podcast

    April 1, 2020
    This is the latest in our series of podcasts on GRC programmes and technologies in which we’re obtaining perspectives from Protiviti leaders and subject-matter experts around the world on GRC drivers, innovations and challenges in their markets. This episode features conversation with Shubhendu Mukherjee. Shubhendu is a director with our regulatory practice, which is part of our Risk and…
  • Podcast

    April 1, 2020
    This is a series of podcasts on GRC programmes and technologies, obtaining perspectives from Protiviti leaders and subject-matter experts around the world on GRC drivers, innovations and challenges in their markets. This episode features conversation with Owen Strijland, a director with Protiviti’s Technology Consulting practice based in Amsterdam. Owen offers his viewpoints on GRC developments…
  • Podcast

    April 1, 2020
    This is a series of podcasts on GRC programmes and technologies, obtaining perspectives from Protiviti leaders and subject-matter experts around the world on GRC drivers, innovations and challenges in their markets. This episode features conversation with Protiviti Managing Director Enrico Ferretti and Associate Director Luca Risi, both of whom are with our firm’s Technology Consulting practice…
  • Podcast

    March 31, 2020
    This is a series of podcasts on GRC programmes and technologies, obtaining perspectives from Protiviti leaders and subject-matter experts around the world on GRC drivers, innovations and challenges in their markets. This episode features conversation with Protiviti Managing Director Scott Bolderson and Associate Director Nicolas Perna. Scott is a leader within our business performance…
  • Podcast

    July 7, 2020
    Protiviti has published a two-part series on finding equilibrium in uncertain times. In this podcast, Protiviti Managing Directors Dolores Atallo and Jim DeLoach discuss key points from Part 2, “Resilience is the North Star.”
  • Whitepaper

    September 16, 2020
    Executive Summary The financial services industry has long relied on internal audit functions to assess and challenge the effectiveness of various programmes designed to protect and build organisational value. These programmes have included disaster recovery, business continuity, risk management, cybersecurity, and many others designed to help institutions recover from an event. The pressure…
  • Whitepaper

    September 21, 2020
    The actions and decisions of C-suite leaders are typically driven by strategies designed to guide businesses toward growth and success. These plans invariably contain many assumptions. One is the expectation that their organisations will be able to deliver goods and services to customers even under stressful conditions – an expectation of resilience that is sometimes ill-conceived and unsupported.
  • Survey

    October 27, 2020
    The Payments Services Act (PSA) has now been in force for several years, and many firms have received their licences, while others are still in the process of obtaining them. Whether already licensed or still awaiting in-principle or final approval, the challenges for firms are the mandatory obligations under the the Monetary Authority of Singapore’s (MAS) Payment Services Act with which they…
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