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  • Video

    June 2, 2020
    There are capabilities that are used today to evaluate external customers that should be applied internally. So take the voice of the customers and the learnings you have and apply them internally to ensure that the CFO's and Finance organisations are providing the best in class servicing to their internal customers.
  • Whitepaper

    March 28, 2022
    As governments across the globe, including the EU, US, Canada, UK, Japan, Singapore and more, have imposed sanctions on Russia, with promises of additional action if Russia persists with its war on Ukraine, financial institutions and their customers are forced to review their trade and commodities transactions involving Russia to assess their legal and reputation risk. These reviews are…
  • Newsletter

    September 25, 2023
    Delivering results — and the 60-hour-a-week grind fests that doing so demanded — often sufficed for “leadership development.” Not anymore.What’s at stake: It’s time to understand new talent and workforce realities. Organisations that fail to address succession planning and leadership development inadequacies won’t be successful over the long term — rather, they expose themselves to strategic…
  • Blogs

    October 27, 2023
    The future of banking — and banking regulation — is digital and AI-driven.Risks will increase, especially around crypto, fraud and bias in machine-made decisions.Upskilling of compliance officers and risk professionals is needed to function in this evolving environment and manage new risks.
  • Whitepaper

    August 12, 2021
    Introduction Most technology companies today understand that ensuring data privacy and protection is an imperative for their business; however, few manage this process well or even invest enough resources in that effort. As governments and consumers around the world continue to raise their expectations of how technology businesses should handle and process private and sensitive data, the need to…
  • Client Story

    March 31, 2021
    Effecting transformational change on a global scale is challenging for any organisation, in any environment. It is an even tougher hill to climb during a global pandemic. Yet, this didn’t stop one organisation, a worldwide leader in providing cleaner, softer water through innovative, sustainable solutions, from successfully pursuing a major global finance and IT transformation in 2020.
  • Client Story

    March 17, 2021
    The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with…
  • Client Story

    June 30, 2023
    A $1 billion educational services holding company that operates in the U.S., Australia and New Zealand needed to transform its finance operations. The organisation, which operates numerous higher-education institutions and provides a workplace educational benefits administration solution, enrolled more than 100,000 students in its universities and served 50,000 workplace learners in 2021, growing…
  • Whitepaper

    February 22, 2021
    As CEOs and boards become more informed about the extreme threats that cybersecurity lapses pose, their expectations are growing. CFOs’ expanding contributions to fortifying organisational data security, the highest priority identified in Protiviti’s latest Global Finance Trends Survey, play a pivotal role in satisfying those high expectations. Board members demand coherent, relevant and timely…
  • Survey

    May 9, 2023
    Organisations today spend an average of 30% of their IT budgets and invest a fifth of their IT human resources on technical debt management. This research, based on a global survey of more than 1,000 CIOs, CTOs and other technology leaders, underscores the burden created by technical debt and likely is an eye-opener for the CFO.[1] As organisations strive to increase their focus, and time and…
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